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Why Your App's 'Fast and Easy' Features Might Be Costing You More Than Just Money

Why Your App's 'Fast and Easy' Features Might Be Costing You More Than Just Money

Jeromee Johnson says tech teams are too quick to kill the 'friction' that keeps users safe. From Robinhood’s emoji ban to the massive CrowdStrike crash, here is why your favorite app’s speed could actually be its biggest design flaw.